Shipping Policy
Thank you for shopping at Much Better Perfume USA. Below is our detailed shipping policy to help you understand processing times, delivery methods, shipping costs, and fragrance-related regulations.
Shipping Availability – United States Only
We currently ship within the United States only.
All orders are processed and shipped from our warehouse in New York.
International Shipping:
We do not offer international shipping at this time. Please subscribe to our newsletter for future updates.
Processing Time
*Orders are typically processed within 1–2 business days (excluding weekends and holidays).
*Orders placed after 12 PM ET will be processed the next business day.
*During peak seasons or promotional events, additional processing time may be required.
Shipping Methods & Rates
| Method | Business Days | Cost |
|---|---|---|
| Standard Ground | 3–6 | $6.99 |
Note: Delivery times are estimates and not guaranteed. We are not responsible for shipping delays caused by carriers, weather, or unforeseen issues.
Shipping Restrictions – Fragrance Products
Due to alcohol content in perfumes (a regulated hazardous material), we must follow special shipping rules:
*All perfumes are shipped via ground shipping only.
*We do not offer express air shipping for perfume products.
*Orders addressed to Alaska, Hawaii, Puerto Rico, U.S. Virgin Islands, APO/FPO may face additional delivery time or may be restricted altogether.
Please contact us in advance to confirm availability:
support@muchbetterperfumeusa.com
Tracking Your Order
Once your order is shipped, you will receive a confirmation email with a tracking number.
You may also log in to your account on our website to view real-time order and tracking status.
Incorrect or Undeliverable Addresses
Please double-check your shipping address at checkout.
We are not responsible for packages that are lost, delayed, or returned due to:
*Incomplete or incorrect addresses
*PO Box addresses (we do not ship to PO Boxes)
*Refused shipments
Local Pickup & In-Person Delivery
We do not offer local pickup or in-person delivery at this time.
Damaged or Lost Packages
If your package arrives damaged, leaking, or is lost, please contact us within 7 days of delivery.
Email support@muchbetterperfumeusa.com with the following:
*Your order number
*Clear photos of the packaging and product
*A short description of the issue
We will work quickly to resolve the issue and provide a replacement or refund as needed.
Holiday & Peak Season Notice
Please allow additional time for order processing and delivery during peak periods (e.g., holidays, promotional sales).
We appreciate your patience and understanding.
Need Help?
For any shipping-related questions, please email us at:
support@muchbetterperfumeusa.com