Frequently Asked Questions
Discover the answers to your frequently asked questions about our products and services.
All our perfumes are crafted with high-quality ingredients and have a shelf life of approximately:
*3 years unopened
*12 months after opening
Store in a cool, dry place away from sunlight for best longevity.
Each perfume is carefully packaged with:
*Leak-proof seals
*Protective layers for shipping
*Luxury gift boxes for presentation and gifting
We carry two exclusive in-house brands:
"DEVSANA" Extrait de Parfum (30% Oil) Long-Lasting Luxury Scents
"Style & Scents" Eau de Parfum (15–20% Oil) Elegant & Versatile Dubai Fragrances
All perfumes are designed and bottled in Dubai, UAE, following premium fragrance standards.
*Free U.S. shipping on orders over $50
*Standard delivery: 3–6 business days
*Expedited shipping available
*Orders ship from our New York warehouse within 1–2 business days
Note: We do not currently ship internationally. PO Box addresses are not supported.
Yes! Every order is automatically gift-ready with a premium box and secured packaging - no extra charge.
We accept returns within 30 days of delivery, provided:
*Items are unopened, unused, and in original packaging
*Return shipping is paid by the customer unless the item is damaged or incorrect
*Refunds are issued within 3–5 business days of receipt
Non-returnable items include:
*Final sale products
*Opened or used items
*Samples or discovery sets
*Digital gift cards
*Custom-packaged or engraved items
Please contact us within 7 days of delivery with photos of the issue. We will send a replacement or issue a full refund.
We are an online-only boutique. All orders are shipped from our New York warehouse.
Yes, sales tax is applied where required by local regulations and will be calculated at checkout.
Yes, we welcome wholesale partners including salons, spas, boutique hotels, and gift retailers.
Email us at support@muchbetterperfumeusa.com with the subject line: Wholesale Inquiry.
We accept all major payment methods:
Visa, Mastercard, American Express, Discover, PayPal, Shop Pay, Apple Pay, Google Pay
If your order has not been fulfilled, we may be able to cancel or update it.
Please email support@muchbetterperfumeusa.com as soon as possible. Once shipped, modifications are no longer possible.